Returns & Exchanges
We want you to love your KISS Colors & Care products, which is why we offer a 30-day return window for items in their original, unused condition. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution for your beauty needs.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print for your return package.
- 3.Pack and Ship
Securely pack your unused items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
